Where is the theatre located?

North Carolina Theatre performances are in the Progress Energy Center for the Performing Arts building in downtown Raleigh:

Two East South Street Raleigh, NC 27601

How do I get to the theatre?

From Durham and Chapel Hill:
Take 1-40 East to exit 298-B (S. Saunders St. North). Stay in the right lane all the way to South Street. Turn right onto South Street. The Progress Energy Center for the Performing Arts building will be up two blocks on the right.

From Rocky Mount and Greenville:
Take 64 West into Raleigh. Hwy 64 becomes New Bern Avenue and then turns into Edenton Street. You will see the State Capitol Building. After passing the Capitol Building, turn left onto Salisbury Street. Stay on Salisbury Street. Once it intersects with South Street, you will see The Progress Energy Center for the Performing Arts building on the left.

From Goldsboro and Kinston:
Take 70 West into Raleigh. Follow South Wilmington Street into Downtown Raleigh. The Progress Energy Center for the Performing Arts building will be on the left, across the street from Shaw University.

From Wilmington/Duplin County/Johnston County:
Take I-40 west to Raleigh. Take exit 298-B (S. Saunders St. North). Stay in the right lane all the way to South Street. Turn right onto South Street. The Progress Energy Center for the Performing Arts building will be up two blocks on the right.

From Pinehurst/Sanford:
Take US-1 North to Raleigh. Take exit 1A (I-40 East). Take exit 298-B (S. Saunders St. North). Stay in the right lane all the way to South Street. Turn right onto South Street. The Progress Energy Center for the Performing Arts building will be up two blocks on the right.

From Wake Forest/Louisburg/Franklin County:
Take US-1/Capital Blvd. South to Raleigh. Turn Left on South Street. The Progress Energy Center for the Performing Arts building will be up three blocks on the right.

Where do I park?

In addition to street parking, there are several available pay parking areas near Raleigh Memorial. There are two lots between Raleigh Memorial and the Civic Center, the parking deck with entrances on both Lenoir and South Streets near Salisbury Street, as well as other lots near Cabarrus and Wilmington Streets and the parking lot of the Raleigh Chamber of Commerce further down Salisbury Street.

Are my tickets refundable?

North Carolina Theatre has a no refund policy.

What if I can't make it to the performance I have tickets for? May I exchange them?

Season subscribers may exchange your tickets to another day and time, but if there is a difference in price then you will have to pay to upgrade the tickets. There are four easy ways to do this:
1. Come by the North Carolina Theatre Box Office and exchange them in person.
2. Mail the tickets to North Carolina Theatre at One East South Street Raleigh, NC 27601 with your desired performance and time.
3. Write void on your tickets, rip them up and make a copy, and fax them to 919- 831-6951 with your desired performance and time.
4. Write void on your tickets, rip them up and make a copy, scan and email them to abeck@nctheatre.com. Please include your desired performance and time in the email.

Note: If you wish to exchange your tickets the night of a performance for the National Touring productions (Catch Me If You Can, Shrek and Spamalot), you will have to pay an additional fee of $10 per ticket. Additionally, no free exchanges will be made after Friday at 4PM of the performance run. If you wish to exchange, you will automatically have to pay $10 per ticket at this time.

What if I lose my tickets?

Lost tickets will be re-printed at no extra charge.

What time should I arrive at the theatre?

The lobby doors and will call window open one hour prior to show time.The theatre doors open 30 minutes prior to show time.

How can I guarantee that my tickets are valid?

Tickets can only be guaranteed if they are purchased through the North Carolina Theatre Box Office, the Progress Energy Center for the Performing Arts Box Office or via Ticketmaster. We cannot guarantee tickets purchased through any other third party site.